Tasks in Tilda CRM
How to Create and Manage Tasks in Tilda CRM
Tasks in Tilda CRM help you specify the next action for a lead or plan internal work that is not related to a customer. You can assign a team member responsible for the task, set a due date, priority, and notification, and track progress in the dedicated Tasks section of Tilda CRM.
You can create tasks either from leads or independently. All tasks can be managed in the separate section and linked to leads after creation.
How to Create a Task from a Lead
Open the required lead card in Tilda CRM and find the Tasks block. Click "Create".
A task creation card will open. Complete the relevant fields: task title and description, due date, priority, and stage. Assign a team member or add subtasks. The lead will be linked to the task automatically.
After you save the task, it will appear in the Tasks block in the lead card and in the main Tasks section.
Tasks Section
To open the Tasks section from the page with all lists, click Tasks in the top menu. You can also open any list, click the three-dot menu, and select Tasks.
Tasks has three views: Table, Kanban, and Calendar.

In the table view, each task shows its title, assignee, due date, priority, stage, and the list if the task was created from a list.
To hide unnecessary fields, click "Hide fields" in the top toolbar.
Use search and filters to find tasks by assignee, date, priority, or status.
In Kanban view, tasks are grouped into stage columns. Drag a card to another column to quickly change its stage.
In Calendar view, task deadlines are organized by their due dates. You can switch between Month and Week view.
Click a specific day to open a day card with all tasks due on that day.
Task Card
Go to the Tasks section and click "Create task."

The window that opens includes the following fields:

  • Task title and description.
  • Due date — date and time when the task must be completed, with an optional notification one day, one hour, or 30 minutes before the due date.
  • Priority — low, medium, or high.
  • Assignee — the team member you want to assign as responsible for the task.
  • The stage that the task should be assigned to.
  • Checklist for tasks that consist of several actions.
Use the panel on the right to select a list and a specific lead to link to the task.
After you save the task, it will appear in the main Tasks section and in the assignee’s task list.
Task Stages
By default, tasks have three system stages: "Planned," "In Progress," and "Completed." These stages cannot be deleted, but you can add custom stages in the task settings: "Settings" → "Sales Funnel Stages."
After you create a stage, it will appear in the table and Kanban board.
Important: Custom stages are linked to the account that created them. If collaborators are added to the project, they will not be able to move tasks to stages created by another user.
Task Notifications
The "Tasks" section has three types of notifications: internal, browser, and email notifications. You can configure them in the task settings under the "Notifications" tab.

You can choose which notifications to receive: field changes, new comments, overdue tasks, or approaching deadlines. For field change notifications, you can select specific fields.
Internal notifications appear in the "Tasks" section of Tilda CRM when you click the bell icon. Some of these notifications can be turned off.
Email notifications are sent to the email address associated with your Tilda account. They are sent once a day as a digest and provide an overview of task changes for the day.
Browser notifications are enabled separately for each browser. When you enable them, the browser will ask for permission to send notifications.
Click "Allow notifications," then confirm the permission in the browser system dialog.
Sometimes notifications may be allowed in Tilda but blocked in the browser settings. In this case, enable them again in the browser.
On some devices, notifications are also controlled at the operating system level. If notifications are not working, check the notification settings on your device. If the issue persists, please contact support.
Task Permissions
Users can view and edit tasks according to their role and access to leads. Team members can also view tasks assigned to them.

If a task is linked to a lead, you can assign it to a team member who has access to the list containing that lead. This helps protect the client data from being viewed by users without the required permissions.
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