Help Center

How to Receive Form Submissions to Telegram

To receive data submitted through the forms on your website to Telegram, open the @TildaFormsBot in your Telegram account, then type "/start".

In Telegram: the command "/start" entered into the message field in the chat with the TildaForms bot.

After sending "/start", you will receive a message containing an API key and Secret key. Copy and paste them to the Telegram setting page on Tilda.

In the Telegram web app: a chat with the "TildaForms" bot displaying an API key and Secret key after sending the "/start" command.

Note: You can add @TildaFormsBot to a group in Telegram. To do this, click "Add Members" in the group and type /start or click the Start button. Next, repeat the steps described above for a single user.

Telegram API Key starts with a minus sign (-).

In Telegram: the add member icon in the "Group Info" panel and the "Add Members" window with the bot selected in the search.

Go to the Site Settings → Forms → Telegram.

Site Settings > Forms: the "Telegram" service card under "FREQUENTLY USED".

Paste the API key and Secret key received in Telegram to the corresponding fields. Save the changes.

Data collection setup: Telegram screen with filled "Telegram API key" and "Secret key" fields, and the "Add" button below.

If everything is correct, you will receive a message via Telegram: "Done! Telegram has been successfully updated as your data collection service on Tilda." Telegram will be added to the list of Connected Services in the Forms tab.

Next, go to the page editor, open the Content panel of the block with a form, and select the "TELEGRAM" checkbox. Your form is ready.

If something fails to work, make sure that the URL of the page with the form matches the one specified in the form settings.