How To Add Form Data To Bitrix24

Sign up for Bitrix24 or log into your existing account.
Once you sign up or log in, you'll get to your personal account. In the side menu, click MoreMarket. In the search bar, type "Tilda Publishing Forms" and install the app or click "Install" in the marketplace.
Important note. From January 1, 2021, Bitrix24 has changed the conditions for their App Market so that installing apps has become available only for subscribers of the paid plans.
If you haven't found the Tilda app in the list, then it's not available in your country. In this case, you need to connect the service manually.
Open the Tilda Publishing Forms app. Click the "Install" button.
A pop-up with the list of permissions the application requests will appear on the screen. Also, you need to select the checkboxes for the Terms of Use and Privacy Policy of the service. Once ready, click "Install."
Go to the Site Settings on Tilda → open the Forms tab → Data Collection Services → Customer Relationship Management (CRM) → select the Bitrix24 service.

The page for setting up the integration will open. Fill in the "Bitrix24 Subdomain" field, click "Next" and then click "Add" on the next page.
You will see Bitrix24 in the list of Connected data collection services for your website. Open its Settings and click the "Connect" button. This step is required to test and activate the integration.
Once the connection is successful, the page with all integration settings will open. You can select the form's lead status, assign a user responsible for leads, and specify the lead source type here as well.
Save the changes you've completed. Now you can connect the data collection service to online forms on your website.

To do this, open the page editor with the form, go to the Content tab of the online form block, select "Bitrix", save the changes, and re-publish the page.
An important feature of the integration:
If you haven't used the connection for a month, it gets canceled. To avoid this, you need to submit the data using the connected form at least once a month. Another option is to go to the Site Settings on Tilda → Forms → click "Settings" next to the connected Bitrix service. The page with information about the integration will open. If you see the "Connect" button on this page, be sure to click it. Then the integration will be re-activated.
How To Connect Bitrix24 Manually
Log in your personal account, click "More" and open the "Market" tab.
In the window that opens, click the "Add Application" button.
A window for developers will open. Select the "Other" option.
Select the "Local application" type in the next step.
Fill in the form with data as follows:

  • Local application: Server
  • Select the "Script only (no user interface)" checkbox
  • Important! In the "Your handler path" field, specify the link: https://tilda.cc/projects/forms/bitrix/
  • Assign permissions: CRM and Users

Save the changes.
Once you've clicked the "Save" button, you'll get to the page where you can receive the data required for integration: Application ID and Application key. You'll need to copy and paste these keys on Tilda.
Go to the Site Settings on Tilda → Forms → Customer Relationship Management (CRM) → Bitrix24.
The integration setup will open. Click "Manually."
Fill in the "Subdomain," "App ID," and "App Secret" fields. Click "Next," and in the following step click "Add."
To complete the service setup, select its Status, Responsible User, Source, and Submission Subject.
Save the changes you've completed. Now you can connect the data collection service to online forms on your website.

To do this, open the page editor with the form, go to the Content tab of the online form block, select "Bitrix", save the changes, and re-publish the page.
How To Modify The Submission Subject
You can change the submission subject in the Site Settings → Forms → "Settings" button next to the data collection service. Modify the "Submission Subject" field.
In the subject field, you can paste your own text, system variables, and variables' values in the {{name}} format where "name" is the variable name.
Made on
Tilda